Alert: Survivors of Sexual Abuse by Clergy Click Here

Consumer and Family Advocacy Services Division is the first point of contact for all complaints to the Office of Attorney General. Advocates in the Division answer phones, take walk-in complaints and respond to complaints filed online.

Attorney General Balderas has made a commitment to New Mexico consumers that his advocacy staff will respond to complaints within 72 hours and has pledged that even when his office receives complaints that go beyond the authority and scope of the office, advocates will attempt to link constituents with other agencies.

The goal of the division is to provide rapid assistance to all New Mexicans with concerns of various types such as identity theftcar buying, payday and student loans, and scams of all varieties. 


Complaints and Concerns

Submit a complaint electronically using our Electronic Complaint Submission (ECS) website.


Contact Consumer and Family Advocacy Services

Consumer and Family Advocacy Services
Office of the Attorney General
201 3rd St NW, Suite 300
Albuquerque, NM  87102
(505) 717-3500​