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Advocacy and Intervention

Advocacy and Intervention

The Advocacy and Intervention Division is the first point of contact for all complaints to the Office of Attorney General. Advocates in the Division answer phones, take walk-in complaints and respond to complaints filed online.

The goal of the division is to provide rapid assistance to all New Mexicans with concerns of various types such as identity theft, car buying, payday and student loans, and scams of all varieties. The Office of the Attorney General does not act and cannot act as a private attorney for individual citizens. However, in some matters, if a consumer is unable to resolve a dispute with a business, the Advocacy and Intervention’s complaint resolution services may be available. There is no charge to the public for these services. The Office of the Attorney General can never guarantee a particular outcome.

Complaints and Concerns

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Submit a Complaint

With New Mexico Office of the Attorney General’s Electronic Complaint Submission (ECS) application, you can submit your complaint or concern to our office without having to fill out paper forms.

Contact Advocacy and Intervention Division

Santa Fe

408 Galisteo Street
Villagra Building
Santa Fe, NM 87501

Toll Free 1-844-255-9210
Phone: (505) 490-4060
Fax: (505) 490-4883

Albuquerque

201 3rd St. NW
Suite 300
Albuquerque, NM 87102

Toll Free 1-844-255-9210
Phone: (505) 717-3500
Fax: (505) 318-1050

Las Cruces

1175 Commerce Dr
Suite A
Las Cruces, NM 88001

Toll Free 1-844-255-9210
Phone: (575) 339-1120
Fax: (575) 339-1122

Raúl Torrez