Consumer Protection Division
Working for the Public
We hope you find the Consumer Protection Division web pages informative, helpful
in clarifying any questions you may have, and useful to you in your current and
future business transactions. Explore these and other web pages to learn how to
protect yourself and become an informed consumer.
The Consumer Protection Division enforces consumer laws in the State of New Mexico
that are intended to shield the public from fraudulent and unfair business practices.
The state’s principal consumer law is the Unfair Practices Act. Under the
Unfair Practices Act, the Division provides multi-level services to the public to
ensure that consumers have safe and satisfactory interactions with businesses operating
in New Mexico. The Attorney General does not act and cannot act as a private
attorney for individual citizens.
The Consumer Protection Division:
- Tracks and monitors complaints against businesses operating in New Mexico;
- Offers complaint resolution services to dissatisfied consumers;
- Educates the public about consumer issues and unlawful trade practices;
- Investigates suspicious business activities;
- Proposes legislation and promulgates rules that clarify trade and business practices;
and
- Engages in litigation on behalf of the public’s interest.
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